Skip to content
LOOKON® Car Repair · Digital Vehicle Passport

From declared
to verifiable.

The Digital Vehicle Passport. The digital platform that turns automotive aftersales from declared into verifiable. A proprietary software platform — DMS, Web App and iOS/Android applications — designed to document, organise and enhance the technical history of the vehicle.

Transparency you can see. Value that lasts.

Digital Vehicle Passport with QR Code, service history, deadlines and documents
The Digital Vehicle Passport
  • Registered trademarkEUIPO · EUTM 018898960

    Registered on 20 October 2023, Nice Classes 9 and 37. Owner: Igor Mascia.

  • Notarised projectOn blockchain

    Notarisation of the project with legal validity under the eIDAS Regulation for the European Union.

  • SoftwareArchitecture already developed

    The platform is built in its main architecture and is at a pre-commercial stage.

  • Next stepOperational testing from 2027

    Start of testing at partner workshops and subsequent entry on the market.

  • Concept 01

    LOOKON® documents technical work

    Every job carried out on the vehicle can be recorded with data, checklists, photographs, videos, spare parts, the operator's signature and a timestamp.

  • Concept 02

    LOOKON® builds the digital memory of the vehicle

    Number plate, VIN and QR Code tie the evidence to the vehicle, not to a single workshop or a single invoice: the history remains even when everything else changes.

  • Concept 03

    LOOKON® aims to become a European ecosystem for aftersales

    A scalable, recognisable and interoperable platform, designed for Italy and progressively for other European countries.

01 The problem

A car's technical history gets lost along the way

Every day thousands of workshops, body shops, auto electricians, tyre specialists and inspection centres carry out technical work of great value. But the documentation of that work stays scattered across invoices, receipts, photographs, messages, different management software and paper documents.

When the vehicle changes workshop, owner, rental company or operator, an important part of its technical history risks being lost.

  • Difficulty in reconstructing the work carried out
  • Disputes between customer and operator
  • Loss of vehicle value
  • Delays in handling claims and paperwork
  • Difficulty in valuing used vehicles
  • Greater exposure to incomplete or unverifiable statements
Tablet showing the job history next to paper documents scattered on a desk
Today the system is often declared, not verifiable

02 The solution

A persistent digital identity for every vehicle

By linking number plate, VIN chassis number e LOOKON® Static QR Code, every car can have a digital identity in which to record work, checks, servicing, spare parts, photographs, videos, checklists, documents, timestamps and technical signatures.

LOOKON® does not merely store information. It builds a progressive technical memory, available to consult and authorised, able to follow the vehicle throughout its life cycle.

The vehicle moves on.
The history stays.

Digital vehicle identity card with number plate, VIN, make, fuel type and mileage
Digital identity of the vehicle — number plate, VIN, QR Code

03 The evidence

What is done to the vehicle does not simply remain declared

Every job can be recorded with all the elements that make it readable over time.

  • 01

    Data and work order

    Vehicle identification data, work order and description of the activity carried out.

  • 02

    Technical checklists

    Standardised procedures, filled in on screen and kept together with the job.

  • 03

    Photographs and videos

    Visual content before, during and after the work, with date and time.

  • 04

    Spare parts and mileage

    Components fitted and replaced, mileage at the time of the job.

  • 05

    Attached documents

    Quotation, order, quality report and invoice stay linked to the vehicle.

  • 06

    Operator and technical signature

    Who carried out the work, with the technical signature and approval on handover.

  • 07

    Quality checks

    The handover checklist becomes an integral part of the digital history.

  • 08

    Audit trail and logs

    Every event receives a timestamp and remains available in the history.

04 The software

Your workshop. Always connected.

The LOOKON® dashboard lets the workshop consult and manage vehicles, customers, jobs, documents and day-to-day activities from a computer, tablet or smartphone.

LOOKON DMS dashboard with workloads, jobs in progress and indicators
DMS — the workshop cockpit
LOOKON customer app on a smartphone with the vehicle status and service history
Customer app — the vehicle status, always available
  • DMS

    Document Management System

    Vehicles, customers, calendar, jobs, spare parts and documents in a single flow.

  • WEB APP

    For workshops and operators

    Responsive and synchronised, accessible from any authorised device.

  • MOBILE

    iOS and Android app

    The customer follows the work, the history and the deadlines from their own smartphone.

  • API

    Ready for integrations and AI-ready

    Modular architecture, open to integrations and to future artificial intelligence modules.

The applications for iOS and Android will be available soon on the App Store and Google Play. The platform is currently at a pre-commercial stage.

05 Who it is for

One passport, seven ways to use it

  • 01

    Mechanical workshops

    Documenting work professionally, reducing disputes and improving the relationship with the customer.

  • 02

    Body shops

    Organising before-and-after photographs, spare parts, checklists, work carried out and quality control.

  • 03

    Dealerships with a workshop

    Connecting sales, servicing and the technical continuity of the vehicle.

  • 04

    Company fleets

    Having a more orderly history of the vehicles, the servicing and the activities carried out.

  • 05

    Leasing and car rental

    Supporting servicing, returns, checks, disputes and vehicle valuations.

  • 06

    Insurers and warranty providers

    Collecting evidence and documentation useful for the authorised handling of claims and paperwork.

  • 07

    Used-car market and remarketing

    Two cars can look similar. The one with a clear, orderly technical history that can be consulted is easier to sell, finance and insure.

06 The two tracks

The software makes it replicable.
The hub demonstrates the method.

Workshop technician consulting the software platform on a tablet
First track

The European software

The LOOKON® platform, intended for commercial release in Italy and progressively in other European countries. Mainly a SaaS model, with subscriptions and features that can be adapted to the type of operator, the number of sites, the users and the vehicles managed.

Interior of a digital hub with several workstations and status screens
Second track

The Malpensa pilot digital workshop

A modern LOOKON® digital workshop is planned in the area of Milan Malpensa airport: applying the model in practice, testing the workflows, producing real use cases, training operators and creating a replicable operating model.

European software + pilot digital hub = the LOOKON® ecosystem.

The Malpensa digital workshop is a project under development: opening is scheduled for 2027 and the facility is not yet operational.

07 Market data

A large, stable and strategic market

  • 256 Mpassenger cars on the road in the European Union
  • 500,000+maintenance and repair businesses in the EU-27
  • ~89,000vehicle repair businesses in Italy
  • 41.3 Mpassenger cars in the Italian vehicle fleet
  • €29 bnItalian spending on maintenance and repair in 2024

These figures show the size of the market and the need for tools able to improve transparency, organisation, traceability and continuity of information.

08 Positioning

A voluntary standard that creates measurable trust

The platform organises the data and indicates its source, distinguishing between

information entered by the workshoptechnical evidenceself-declared dataattached documentsinformation possibly coming from external providers

LOOKON® does not just sell software.
It builds structured trust.

Tablet with the evidence collected during the job and the customer's signature
Evidence collected, customer signature, fewer disputes
What it is not

Not a public or state certification

  • It does not replace periodic technical inspections
  • It does not replace expert appraisals
  • It does not replace public registers
  • It does not replace mandatory certifications
  • It does not replace checks required by law
What it is

A private platform and a voluntary professional standard

  • Designed to enhance the work of honest operators
  • Designed to raise the documentary quality of automotive aftersales

09 2027 roadmap

Where we are and where we are going

  1. Current stage

    Software and main architecture already developed

    The platform is built in its main framework and is at a pre-commercial stage.

  2. Early 2027

    Start of testing at partner workshops

    Checking real workflows in the field, with professional operators.

  3. Pilot stage

    Validation, feedback and first KPIs

    Collecting feedback and measuring the first operational indicators.

  4. Commercial launch

    First SaaS packages

    Commercial release for workshops and professional operators.

  5. Malpensa hub

    Pilot digital workshop

    Development of the hub and demonstration of the LOOKON® operating model.

  6. Growth

    Partners, networks and affiliations

    Selection of operators interested in joining or affiliating.

  7. Expansion

    Europe

    Language localisation, multi-country development and progressive rollout of the platform.

10 Trademark and intellectual property

A proprietary vision.
A registered trademark.

LOOKON® is a trademark registered with EUIPO — European Union Intellectual Property Office.

  • EUTM No. 018898960
  • Registration date 20 October 2023
  • Nice Classes 9 and 37
  • Owner of the trademark and of the project Igor Mascia

The project is also notarised on blockchain, with legal validity under the eIDAS Regulation for the European Union.

LOOKON® Car Repair
Digital Vehicle Passport

A proprietary vision. A registered trademark. A digital platform conceived to turn trust into value, orderly information and competitive advantage in automotive aftersales.

From declared to verifiableTransparency you can see. Value that lasts.